Online Class: Generational Diversity in the Workplace
no certificate
with CEU Certificate*
-
15Lessons
-
29Exams &
Assignments -
728Students
have taken this course -
6Hours
average time -
0.6CEUs
Course Description
There has been a lot of discussion about the different generations and their features. Often, this is in regards to identifying what generations are out there, who belongs to them, and what impact they have--or are having--on society as we know it. Not all of this is positive, per se, but it is information that is still being brought out in to the public eye on a large scale.
Utilizing information about the different generations and how they operate is something that is becoming increasingly popular in the business world. Every generation has its own strengths and weaknesses, and skills that can only be developed through experience. This generational diversity is a gold mine of professional resources that is already active in the workforce--so why aren't businesses using it?
This course will look at generational diversity in the workplace and how YOU can use it to its fullest potential. Some of the topics that will be discussed will include:
- The Generations--You've heard about Millennials and Baby Boomers, but what about the Silent Generation? Gen X? Gen Z? Gen Alpha?
- Generational Differences--Each generation has its own attributes that mark them for who they are. How these differences interact with each other and what impact they will have on the workplace will be discussed here.
- The Future Generations Of The Workplace--What generations have yet to enter the workforce? And what could we expect from them? An excellent way for businesses and employers to prepare for the younger generations who are still growing up.
There's a lot to cover with generational diversity and you'll be surprised at what you'll learn. Do you have what it takes to give it a try? Let's Go!
- Completely Online
- Self-Paced
- Printable Lessons
- Full HD Video
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs
Course Lessons
Lesson 1: The Widening Generation Gap In The Workplace
- Lesson 1 Video
- Lesson discussions: Reasons for Taking this Course
- Complete Assignment: Why I Decided to Take this Course...
- Assessment: Lesson 1 Exam
Lesson 2: Myths and Misconceptions of Generational Diversity in the Workplace
- Lesson 2 Video
- Complete Assignment: Myths and Misconceptions
- Assessment: Lesson 2 Exam
Lesson 3: The Silent Generation
- Lesson 3 Video
- Complete Assignment: Silent Generation
- Assessment: Lesson 3 Exam
Lesson 4: The Baby Boomer Generation
- Lesson 4 Video
- Complete Assignment: Baby Boomer Experience
- Assessment: Lesson 4 Exam
Lesson 5: The Generation Xers
- Lesson 5 Video
- Complete Assignment: Generation X
- Assessment: Lesson 5 Exam
Lesson 6: The Millennial Generation
- Lesson 6 Video
- Complete Assignment: Millennial Generation
- Assessment: Lesson 6 Exam
Lesson 7: Generation Z
- Lesson 7 Video
- Complete Assignment: Generation Z
- Assessment: Lesson 7 Exam
Lesson 8: Generational Differences in Work Motivation
- Lesson 8 Video
- Complete Assignment: Motivating Employees of Different Generations
- Assessment: Lesson 8 Exam
Lesson 9: Generational Differences In Leadership
- Lesson 9 Video
- Complete Assignment: Gen X vs. Millennials
- Assessment: Lesson 9 Exam
Lesson 10: Generational Differences in Criticism and Feedback
- Lesson 10 Video
- Complete: Lesson 10 Assignment: How do you receive criticism?
- Assessment: Lesson 10 Exam
Lesson 11: Generational Differences In Recruiting
- Lesson 11 Video
- Complete Assignment: Gen Z vs. Gen X in Recruitment
- Assessment: Lesson 11 Exam
Lesson 12: Retaining Workers Across Generations
- Lesson 12 Video
- Assessment: Lesson 12 Exam
Lesson 13: Language and Etiquette of the Generations
- Lesson 13 Video
- Complete Assignment: Etiquette of Choice
- Assessment: Lesson 13 Exam
Lesson 14: Obstacles and Mistakes Made in Managing Generational Diversity
- Lesson 14 Video
- Complete Assignment: Additional Obstacles
- Assessment: Lesson 14 Exam
Lesson 15: The Future of Generations at Work
- Lesson 15 Video
- Lesson discussions: End of Course Poll; Course Comments; Program Evaluation Follow-up Survey (End of Course)
- Assessment: Lesson 15 Exam
- Assessment: The Final Exam
Learning Outcomes
- Define what generational diversity in the workplace means.
- Describe the myths and misconceptions of generational diversity in the workplace.
- Describe the Silent Generation.
- Describe the Baby Boomer generation.
- Describe the Generation Xers.
- Describe the Millennial Generation.
- Describe Generation Z.
- Recognize generational differences that play a role in how to motivate employees at work.
- Recognize generational differences in leadership styles.
- Recognize generational differences in giving and receiving criticism and feedback.
- Recognize generational differences in retaining and recruiting employees.
- Summarize the difference in language and etiquette styles of the generations.
- Describe common obstacles and mistakes made when managing generational diversity.
- Demonstrate mastery of lesson content at levels of 70% or higher.
Additional Course Information
- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Choose Your Subscription Plan
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Includes CEUs | X |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificate & CEUs
This course only
Includes certificate | |
Includes CEUs | |
Self-paced | |
Instructor support | |
Time to complete | 6 months |
No. of courses | 1 course |
Certificates & CEUs
Includes all 600+ courses
Includes certificate | |
Includes CEUs | |
Self-paced | |
Instructor support | |
Time to complete | 12 Months |
No. of courses | 600+ |
Certificates & CEUs
Includes all 600+ courses
Includes certificate | |
Includes CEUs | |
Self-paced | |
Instructor support | |
Time to complete | 24 Months |
No. of courses | 600+ |
Student Testimonials
- "I think this course is so informative on how all of the different generations think in the workplace." -- Sarah G.
- "I loved learning about each generation and how they view the workplace. As a millennial, I get to work with all generations and get to live these world life examples." -- Jenny B.
- "I think this course has been very helpful for insight in to effectively leading diverse generations in the workplace. I was very interested in the section on recruitment since that is a big issue in my current job. I think there was a diverse workload and I loved the articles that were linked for extra learning. The grading was done very quickly and I appreciated that. Thank you!" -- Kathy B.
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