Course Syllabus

Course Description

Every small business owner or new entrepreneur knows that the success of their company will depend largely on the effectiveness of their sales team. After all, if you are not selling something, then you can hardly call yourself "in business" since business is by definition an exchange of goods or services for money. The key to increasing your company's exchange with the buying world rests with your salespeople.

Creating an effective sales team, however, is more than just wanting a good team or hiring strong personalities. In many ways it is an ongoing process and simultaneously a work of art in progress. A team that flows well together, serves the public and the company and is highly motivated for their own purposes is one that will perform and exceed your goals. But there is even more to it.

In this course, you will learn how to conduct a staff search, how to screen your applicants for top selling personality traits, how to avoid character traps by looking for right attitudes and right thinking patterns, how to retain a top seller and much more. This course addresses generational and cultural concerns along with issues of sex in the workplace. We will cover issues of motivation which vary depending on personality and age as well as how to find the best and the brightest for your company. At the end of this course, you will know what to look for in top salespeople, how to recruit them and how to retain them.

Completely Online
Self-Paced
6 Months to Complete
24/7 Availability
Start Anytime
PC & Mac Compatible
Android & iOS Friendly
Accredited CEUs

Universal Class is an IACET Accredited Provider

Learning Outcomes

By successfully completing this course, students will be able to:

Summarize the best ways to search for the right sales team staff.
Summarize how to screen candidates for top selling personality traits.
Describe ways to create enthusiasm and motivation on your sales team.
Describe ways to motivate your sales team to sell.
Describe cultural and generational concerns that can affect your sales team.
Describe ways to recognize and nurture the best and the brightest sellers.
Summarize methods to retain a great sales team.
Demonstrate mastery of lesson content at levels of 70% or higher.

Assessment Guide

Assessment	Points
An Introduction	1 points
Quiz for Lesson 1 : Initiating A Staff Search	10 points
Quiz for Lesson 2 : Screening for MMFI	8 points
Lesson 3 Assignment	5 points
Quiz for Lesson 3 : Right Thinking	9 points
Quiz for Lesson 4 : The Performance Personality	10 points
Quiz for Lesson 5 : Enthusiasm and Motivation	9 points
Quiz for Lesson 6 : Motivated to Sell	9 points
Quiz for Lesson 7 : Cultural and Generational Concerns	9 points
Quiz for Lesson 8 : Hiring the Opposite Sex & Sex in the Workplace	9 points
Lesson 9 Assignment	2 points
Quiz for Lesson 9 : The Best and The Brightest	9 points
Quiz for Lesson 10 : Courting and Engagement	9 points
Quiz for Lesson 11 : Selling To The Seller	9 points
Lesson 12 Assignment	2 points
Quiz for Lesson 12 : Making A Great Sales Staff	10 points
Lesson 13 Assignment	5 points
Quiz for Lesson 13 : Keeping A Great Sales Staff	10 points
The Final Exam	61 points