Course Syllabus

Course Description

"Management Essentials" is a course that's designed to help new and recently appointed managers better understand their role in leadership. Through this course you will find out exactly what you need to learn about managing teams, as well as whether you can recall the information at the end of each lesson, and how to apply this information to your specific situation.

This course will cover several important topics, including: Setting the Tone, Directing Others Effectively, How Leaders Communicate, Delegating Responsibilities, Developing Your Team, Confronting Difficult Employee Behavior, Managing a Diverse Team, Treating Your Direct Reports Fairly, Caring about Your Direct Reports, Acting Decisively, Dismissing an Employee, and Managing During Transitions.

Not only will you learn about building confidence, making the best decisions, and how to interact with all members of your company, but you will also find out how to manage teams in a global environment. In addition, you will find out about how to handle difficult situations and when you need to let an employee go.

This course will also help you find out more about what it takes to be a manager when your team includes your friends, and how to develop your team into managers and supervisors. You will also learn more from an extensive list of resources at the end of the course, including both book and website recommendations for further study.

The more you learn about being a manager, the more effective you can be. No matter what your management status or goals, "Management Essentials" can help you be the better leader who creates teams that deliver better results.

Completely Online
Self-Paced
Printable Lessons
Full HD Video
6 Months to Complete
24/7 Availability
Start Anytime
PC & Mac Compatible
Android & iOS Friendly
Accredited CEUs

Universal Class is an IACET Accredited Provider

Learning Outcomes

By successfully completing this course, students will be able to:

Describe methods for setting the correct tone as new manager.
Identify methods for directing others effectively.
Describe how leaders communicate.
Demonstrate abilities for properly delegating responsibilities.
Identify methods for developing your team.
Summarize processes for confronting difficult employee behavior.
Identify ways to treat all your direct reports fairly.
Recognize how to act decisively in all situations.
Describe the processes for properly dismissing an employee.
Define methods for managing during periods of transition.
Demonstrate mastery of lesson content at levels of 70% or higher.

Assessment Guide

Assessment	Points
An Introduction	1 points
Lesson 2 Exam	10 points
Lesson 3 Assignment	5 points
Lesson 3 Exam	9 points
Lesson 4 Assignment	5 points
Lesson 4 Exam	10 points
Lesson 5 Assignment	5 points
Lesson 5 Exam	10 points
Lesson 6 Exam	10 points
Lesson 7 Assignment	5 points
Lesson 7 Exam	10 points
Lesson 8 Exam	10 points
Lesson 9 Assignment - I am a Fair Manager (or not)	5 points
Lesson 9 Exam	10 points
Lesson 10 Assignment	5 points
Lesson 10 Exam	10 points
Lesson 11 Assignment	5 points
Lesson 11 Exam	10 points
Lesson 12 Assignment	5 points
Lesson 12 Exam	10 points
Lesson 13 Exam	10 points
The Final Exam	60 points