Online Class: Ultimate Secretary Training Bundle

no certificate
with CEU Certificate*
Only $150.00* - Save $325.00
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71Lessons
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105Exams &
Assignments -
36Hours
average time -
3.6CEUs
Course Description
If you've been thinking about becoming a secretary, you should know that times have changed. While the computer has replaced the typewriter, the secretary is still an important part of the office setting.
In this General Secretary course, you will learn the foundational skills that all secretaries should have when they are sitting behind a desk.
This course includes:
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What a General Secretary Is
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Types of Secretaries
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Reception
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Scheduling
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Travel Arrangements
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Word Processing
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File System Management
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Spreadsheets
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Correspondence
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Dictation
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Office Equipment
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Effective Communication Skills
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Time Management
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Handling Difficult Situations
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Better to Have Training or Experience?
With these lessons, you will learn more about how to be an effective secretary both in your current role, as well as in future roles.
Each lesson provides detailed information that can be used in modern office settings today. Since each lesson builds on the lesson before it, you will begin to learn how to not only provide administrative support, but also how to be a valuable part of an office setting.
Today, secretaries are more than just the ones that handle basic tasks. They also provide the first impression for clients and customers. By offering high-level skills, you can reach out to visitors, customers, and clients, allowing them to see your company as being the one they should choose for their needs.
A secretary is the one that opens the door to presenting a solid reputation for their company. With this General Secretary Course, you will gain the skills to succeed, no matter what industry you choose.
As a receptionist you are an important member of the company you work for. When clients enter your business for the first time, the person to greet them when they enter the office is the receptionist. Receptionists create the first impression that a client has of your business, whether it's good or bad. You set the company tone and contribute to your companies' reputation. While many people view the role of the receptionist as minor, this is far from the truth! The role of the receptionist is essential for the smooth operation of any office.
This General Receptionist course will help you obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a receptionist. As you progress through each lesson you will learn how to become a skilled receptionist in today's technology-based offices.
The receptionist's duties include: acting as an ambassador by welcoming people to your business, screening phone calls, setting appointments, directing client traffic throughout the work day, and so much more.
Whether you are returning to the workforce after a number of years away or you are new to the administrative side of the business world, there are some great opportunities out there for administrative assistants, especially the new kind of administrative assistants--i.e. those who are skilled, prepared to take on extra responsibility and don't mind taking a risk or two.
This is a 3 Part Course, which will begin covering some very important basics before going on to deal with the importance of training others to fulfill the position. We will then focus on the innovative role which has a place both in the present and future--that of a Virtual Assistant!
This course will open your eyes wider in regards to the choices you have available in an Administrative Assistant career, as well as introduce you to the business sector and the opportunities that now exist in this demanding field.
This course provides a basis on which you can build your new future, so join us today!
Today's businesses, both new and established, are desperately in need of administrative type assistance at an affordable rate. They need versatility in the services performed and flexibility in the way the services are performed. If you have a career as an administrative assistant or executive assistant and would like to break out into your own business, there has never been a better time to do so.
This Virtual Assistant course is designed to walk you through the process of preparing for a business of your own, upstarting your own business and transitioning into a successful VA business. You will learn how to research, what to research, how to target your market, how to make your VA business a boutique shop that caters to a particular industry or a general office that caters to all, how to grow you business and so much more. This course and some planning will position you to upstart your new business as quickly as possible.
Do you enjoy a dynamic, ever-changing workday? If so, the role of Personal Assistant may be perfect for you!
Busy and highly successful people don't have time for all the small, time-consuming, everyday chores most of us consider unavoidable. Instead of allowing such things to interfere, they hire dedicated professionals to manage mundane tasks so they can focus on their own career.
If you've ever wondered what a high-level personal assistant does during a typical workday or considered a career as a "right hand" to a wealthy or famous person, this course is for you. In 14 lessons, you'll learn what types of individuals hire personal assistants, how to prepare and present yourself when seeking a PA position, what to expect during a typical workday, how to create your own "PA tool kit," how to manage your employer's household, the importance of discretion, and much more.
If you enjoy a fast-paced, ever-changing work life, feel comfortable interacting with high-level individuals, and yearn for unique professional experiences, explore your options as a professional personal assistant with this informative course.
- Completely Online
- Self-Paced
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs

Additional Course Information

- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media

Choose Your Subscription Plan
No Certificate / No CEUs
This course only
Includes certificate | X |
Includes CEUs | X |
Self-paced |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificate & CEUs
This course only
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 12 Months |
No. of courses | 600+ |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 24 Months |
No. of courses | 600+ |
Student Testimonials
- "This course was very helpful." -- Alyssa T.
- "I particularly enjoyed the assignments. I really took what the lessons were telling me and incorporated them into my life to answer the questions. I got a lot of ideas for my business that way! Great instructor." -- Ramona H.
- "Along with the actual lessons, I found the associated websites very helpful." -- Yvette J.
- "All parts were very useful. The reason it took me longer to finish the class is because I work. The online course is great for people that has a tight schedule to keep. I will be taking more classes with Universal Class. I learned a lot." -- Deborah S.
- "My only regret is that I did not engage in discussion with the instructor due to the stress of my job. I did what I had to do to complete the course but I am usually a more engaged student." -- Janice S.
- "This course and the instructor were great. I feel much more confident about starting my own VA business." -- Debby H.
- "I found this course to be very well structured and organised and easy to understand. The instructor was very professional and kind in her comments and words of encouragement. Thank you very much." -- Zaylo S.
- "The course and instructor were great! I really like Universal Class!" -- Barry L.
- "Virtual Assistant Course--It is really interesting. I wish to revisit it again and again. Great job. You never left any stone unturned whatever circumstance." -- Francis K.
- "I found every single part wonderful. Particularly the part dealing with difficult people, the no no's were very interesting. I think the teacher is very available which is essential for job seekers like us in a hurry to complete the work to enhance our chances of picking up a job. I am already doing another course here." -- Wanki D.
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