Course Description

There are hundreds of factors that contribute to the success of a business. The clientele, industry, management, strategy, etc. of the business are just some that will have a true impact on a company. Many business leaders and owners will attempt to consider as many of these aspects as possible, if not all, in decisions and daily operations. However, many of those factors can be managed and identified through a single aspect of the business: its organizational behavior.

Outside of the business world or management, organizational behavior isn't something that is thought about very often. Its value is often taken for granted by those impacted by it the most, the employees. The attitudes, views, and actions of those in an organization contribute greatly to its operation and performance, especially in the business world. This course will explore the different components of organizational business and how companies and their staff members can improve theirs to ensure their success. Some of the topics that will be discussed include:

  • Culture and Diversity--How can the backgrounds of employees impact organizational behavior? What factors are involved that can lead to positive results versus negative? These questions and more will be answered throughout the course.
  • Strategy--The strategic influences of the business can shape organizational behavior into whatever form is necessary, so long as it's done correctly. This section will demonstrate how strategy can be used in organizational behavior to the advantage of the business.
  • Stress--Stress is such a common occurrence in people's personal and professional lives that its impact on organizational behavior shouldn't be a surprise. The course will explore how businesses can effectively manage stress and diminish its effects.

 

This is just a sample of what to expect in this course. We challenge you to take on organizational behavior for yourself! 

  • Completely Online
  • Self-Paced
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Define what organizational behavior is in business.
  • Describe history, trends, ethics, culture and diversity that all shape organizational behavior.
  • Describe how perception, attribution, motivation and engagement effect behavior in an organization.
  • Describe methods for managing stress and fostering creativity and innovation in an organization.
  • Describe the decision making process and how to communicate effective with others.
  • Describe methods for managing conflict and negotiating.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 
 

Assessment Guide

Assessment Points
Why this Course? 1 points
Lesson 1 Quiz 9 points
Lesson 2 Quiz 10 points
Lesson 3 Quiz 10 points
Lesson 4 Quiz 10 points
Lesson 5 Quiz 10 points
Lesson 6 Quiz 10 points
Lesson 7 Quiz 10 points
Lesson 8 Quiz 10 points
Lesson 9 Quiz 50 points
Lesson 10 Quiz 10 points
Lesson 11 Quiz 10 points
Lesson 12 Quiz 10 points
Lesson 13 Quiz 10 points
Lesson 14 Quiz 10 points
Lesson 15 Quiz 10 points
The Final Exam 119 points
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